Customer Services

Contact Customer Services

All of our contact information, including our store phone numbers and opening times are here.
You can contact Customer Services by:


Returns & Replacements

You can find information on our returns policy here.

Viewing Orders

Your can view the status of your order by logging into your account.

Delivery Status and Information

You can track the status of your order by logging into your account.
For information on our delivery policy and standard dispatch and delivery times, click here.

Updating Account Information

You can update any of your information by logging into your account.

Terms & Conditions

You can view our terms and conditions here.

Payment, Pricing & Promotions

We may not be able to accept your order, or part of your order, due to one of the following reasons:

  • authorisation of your payment failed
  • we made a pricing or product description error
  • you're not eligible to order from Kitchen Kapers

Distance Selling Regulations

In accordance with the Distance Selling Regulations 2000,this site gives all the information that you need to make your purchase fully informed of your rights. Our address and contact details are shown on the every page and can be found here. Each product has a price and a delivery charge.

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